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Prowler Help Desk
  1. Prowler Help Desk
  2. Prowler Help Desk

Prowler Help Desk

Welcome! You can raise a request for Prowler Help Desk using the options provided below or contact the team at support@prowler.com.

To open a Prowler issue on GitHub, please click this link: https://github.com/prowler-cloud/prowler/issues

  • Submit a request or incident

    Submit a request or report a problem.

Con la tecnología de Jira Service Management
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